Archived Facts

Posts Tagged ‘communication’

Indianapolis, IN (PRWEB) July 11, 2014

Diagnotes Inc. and Advanced Healthcare Associates (AHA) today announced an agreement that will place the Diagnotes mobile and web-based clinical communication system in the hands of AHAs medical directors, physicians and nurse practitioners at more than 100 nursing homes in Central Indiana and Kentucky.

Our highly skilled clinicians have been providing leading-edge geriatric care for nursing home patients since 1988, said Bryon Miller, JD, GNP of AHA. The Diagnotes technology makes us one of the first post acute care practices in the nation to incorporate truly secure, mobile communication throughout our organization from our 24-hour nurse triage call center to our medical directors, rounding clinicians and billing staff.

The two companies initiated a pilot program in April 2014, initially integrating the Diagnotes system into the triage call center where more than 20 trained nurses take calls around-the-clock from AHA-staffed nursing homes reporting patient information and requesting clinician consultation and orders.

The Diagnotes secure text messaging and secure voicemail technologies allow triage nurses to communicate vital information to the clinician, and to verify that it has been received, explained Dave Wortman, Diagnotes chairman and CEO. Because professional staff scheduling is incorporated, the triage center is able to quickly identify and contact the on-call physician or nurse practitioner.

The mobile and web-based platform is designed for a BYOD (Bring Your Own Device) environment, in which all users are able to use the smartphone, tablet, or laptop of their choice at any location. Diagnotes pushes critical information current medications, histories, allergies, etc. from the patients medical record to the clinician. Those facts, along with the triage information from the call center, efficiently provide what the practitioner needs to make a timely treatment decision.

The closed-loop system also allows the clinician to communicate follow-up and transition information to other team members, and to document the encounter, choosing from provided codes and descriptions to securely send details to the billing office. AHA, in the early stages of implementation, is already seeing decreased response times and increased revenue capture.

All evidence suggests that the Diagnotes communication system will allow us to improve the quality of care we deliver, with greater efficiency and effectiveness, said Meredith Hole, practice administrator. We couldnt be more pleased that we chose to partner with Diagnotes in this endeavor.

Wortman echoed the comments of Miller and Hole. We have an aging population, and the practice of geriatric medicine is bound to grow in nursing homes, smart medical homes, and congregate living, he said. AHA is clearly planning for the future by keeping its operations and staff on the cutting-edge of medical care for our seniors. Were proud to be their choice for enhanced mobile communication.

About Diagnotes

Diagnotes is a mobile and web-based software system that gives medical groups the tools to improve physician communication with their patients, care teams and office staff. Diagnotes accurately routes phone calls and text messages using its built-in provider directory and call schedules, automatically delivers key patient data from patient medical records and supports immediate, hassle-free documentation of every encounter. Diagnotes Inc. is using its process improvement and mobile technology expertise to improve productivity, increase profitability and enhance both physician and patient satisfaction for its clients. For more information about Diagnotes, visit

About AHA

Advanced Healthcare Associates is a successful and thriving practice of physicians and nurse practitioners who exclusively focus their services across the Post Acute Care continuum. The company has been specializing in geriatric care of nursing home patients since 1988, and is affiliated with most payors and health systems. For more information, visit or contact Tom Haithcoat at tom.haithcoat(at)advancedhealthcareassociates(dot)com.

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Auburn, CA & White Plains, NY (PRWEB) July 11, 2012

Alicare Medical Management (AMM), one of the nations leading care management organizations, announces the successful implementation of TCS Healthcare Technologies (TCS) AcuExchange tool, an online provider request system. AcuExchange is a web-based portal that allows providers to review eligibility information, submit utilization management (UM) requests for patients, and communicate with reviewers about a patients health and services.

Alicare Medical Management supports the health care programs for diverse clients and needs to be able to support and respond to the needs of attending health care providers, says Claire Levitt, AMM president. As part of that mission, Alicare Medical Managements provider portal, which is supported through AcuExchange, allows us to respond to a providers utilization management requests in real time. The online tool was specifically rolled out to support a new initiative for a Medicare Advantage program, but has application throughout our care management operation.

The Alicare Medical Management/TCS partnership allows providers to:

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Information and Communication Technologies in Healthcare

As the population ages and healthcare costs continue to soar, the focus of the nation and the healthcare industry turns to reducing costs and making the delivery process more efficient. Demonstrating how improvements in information systems can lead to improved patient care, Information and Communication Technologies in Healthcare explains how to create a holistic Medical Records System as a core component to addressing the issues affecting the U.S. healthcare system.

Examining the impact of our aging population on healthcare, the book describes the range of systems that support key segments of the industry, including: hospitals, physicians, imaging, and nursing. It considers patient records, the physician’s office, emerging home-monitoring networks, the recording and information submitting process, and hospice/nursing home use. Leaving no stone unturned, this reference investigates:

  • Healthcare technology
  • Healthcare data standards
  • Healthcare information exchange
  • Legal and regulatory issues
  • Electronic medical records
  • Usability by patients and physicians
  • Security and privacy
  • Healthcare facility planning
  • Emerging media and healthcare

The book includes a case study that illustrates the human factors behind the implementation of technology. Following the principle that data should be captured only once, stored in a repository, and then made available throughout the medical system, this is the ideal starting point for those looking to improve the effectiveness and cost efficiencies of the healthcare system.

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Public, Internet-based social networks can enable communication, collaboration and information collection and sharing in the health care space, according to “Social Networks in Health Care: Communication, collaboration and insights,” a …

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Durrance calls for open communication in Washington
The Democratic candidate for U.S. House of Representatives District 26 promised to open the lines of communication if elected in November.

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